Operations platform for service contractors

Manage and verify work across all your sites

From patrols to maintenance tasks — assign work, record execution and send client-ready reports automatically.

  • One workflow for all service tasks
  • Verified records of completed work
  • Proven in daily field operations
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Alicenta app preview
Proven in daily field operations
Developed together with real operational teams
20+ years of industry experience
Trusted by leading service companies across the Nordics
Platform

Operational software for complex service environments

Manage different service workflows, teams and sites in one flexible platform.

Security companies
Security companies
Cleaning & FM
Cleaning & FM
Property management
Property management
Hotels
Hotels
Inspection company
Inspection company
Transport and salvage
Transport and salvage
Call center
Call center
And more
And more
Customer story
20
000+
Work orders per year
Service operations company · Sweden

A Swedish service operations company managing over 20 000 work orders per year previously relied on multiple systems for case handling, work orders and follow-up. This resulted in limited visibility, manual processes and difficulties tracking operations in real time.

By implementing Alicenta, the company was able to centralize all workflows into a single platform. Work orders are now managed in a structured way, responsibilities are clearly defined, and every activity is fully traceable.

The result
Efficient management of 20 000+ work orders per year
Reduced administrative workload and time savings
Full traceability from task to completed report
Improved real-time visibility and operational control
Ready to run your operations like this? Let's talk.
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Capabilities

What Alicenta can do for you

Purpose-built for service contractors who need accountability without the admin overhead.

01Full control and traceability
Every action is documented with time, location, and responsible personnel – creating transparency and a reliable foundation for customer communication.
02Faster approvals
Automatic reports give clients immediate visibility, so completed work gets accepted without back-and-forth communication.
03Less coordination overhead
Managers no longer collect updates manually — field activity is documented in real time in one shared workspace accessible to all.
04Easier contract scaling
Standardized workflows and reporting make it possible to add new sites and services without increasing administrative effort.
05Secure and complete invoicing
All completed assignments are automatically registered and documented in the system – reducing the risk of missed work orders and ensuring accurate invoicing for every completed task.
Fewer disputes
Timestamped proof of every task. Your clients always know what happened, when, and who did it.
Integrations

Integrations that follow your business

Alicenta comes with BankID and Fortnox built in. Need something else? We connect it fast, securely and tailored to your exact workflow.

BankID
Fortnox
Custom · on request
Connected workflow Live
User
→
BankID auth
Report ready
→
Fortnox invoice
Task complete
→
Client notification
Any trigger
→
Your system via API
GDPR Compliant
SOC 2 Type II

Enterprise-grade Security

Switch to Alicenta

Are you using a different business system today? Switching to Alicenta is both quick and easy.

Are you a startup?

We have ready-made templates and favorable special offers for start-up companies.

For large companies

We help you with customized solutions that meet your unique needs.

Contact us for demo

Are you curious to see how Alicenta works in practice? Try Alicenta free for 30 days!

  • 30 day free trial period
  • Demo version with real examples
  • Support by phone or email